Frequently asked questions.
General
What is Web Push?
Web Push is a technology that allows websites to send notifications to users even when they are not actively browsing the site. These notifications are delivered through the browser and can include updates, reminders, or promotional messages. It requires user consent and is supported by most modern browsers.
What are the benefits of Web Push?
Web Push notifications offer several benefits, including increased user engagement, real-time communication, and higher conversion rates. Businesses using Web Push have reported an average sales increase of up to 16%, as it helps re-engage users and drive them back to the website with targeted messages.
What are 'Custom feature proposals'?
Custom feature proposals allow enterprise plan customers to suggest and prioritize new features tailored to their specific needs. These proposals are reviewed by our development team and, if approved, are added to the roadmap for implementation.
What is VAPID?
VAPID (Voluntary Application Server Identification) is a protocol used to authenticate push notifications. It helps ensure secure communication between the server and the client.
Support
What is Priority 0 support?
Priority 0 refers to the highest priority level for support tickets. It indicates that the issue requires immediate attention and resolution as it may have a critical impact on the system or business operations.
What is Priority support?
Priority support is the second highest priority level. It indicates that the tickets should be addressed promptly, but it is not as urgent as Priority 0.
API
Is there an API?
Currently no. We are working on it and it should be launched soon.
If you have any more questions please contact our support team and we will happily answer any queries you may have.